SRA is a family owned Commercial Refrigeration service business based in Perth, Western Australia and was established in 1983. Here at SRA we do things a little differently (better), we hand pick our customers and the type of work we do. We don't simply do work everywhere, and don't try to do everything. We are specialists in commercial fridge repairs, so we don’t work on domestic fridges and freezers. We can repair and maintain your commercial refrigeration equipment, including gas leak repair, regassing, and faulty parts replacement. If your commercial display fridge isn’t working or industrial refrigerator isn’t cooling, we can fix that. We stock thermostats, compressors, motors, gas, fans and all the other tiny bits and pieces in our mobile repair vans to get the job done, it is very rare that we don't fix a fault on the spot with the parts on hand. We are the warranty agent of choice for many interstate and overseas brands, and you may be surprised to know that we are even called by other local Perth service companies to be their ‘trouble shooter’ when they get stuck. Here is a list of products and services that we provide
OUR SERVICE IS FOR
BUSINESS CUSTOMERS ONLY
- 24 hours - 7 days breakdown service
- Licensed insurance repairer
- Experienced refrigeration mechanics
- 12 months warranty on all new parts
- Prompt, friendly and reliable
- We accept Cash, Cheque & Credit Card
SRA is built on solid foundations of professional service and it is these foundations that enable us to expand our refrigeration business and grow every year.
Scarborough Refrigeration commenced trading in 1983 by Mr Rod Hewitt. Many clients remember Rod’s dedicated and personalised approach. In those early years, Rod installed, maintained and serviced all types of refrigeration equipment, from car air-conditioners and house fridges, through to large process factory cool rooms. It was Rod’s hard work and attention to detail that established the foundation for what is today, one of Perth's most well-known and respected refrigeration maintenance companies.
Darren and Trish Dwyer purchased Scarborough Refrigeration from Rod on the first of July 2000, which coincided with the implementation of the GST. Darren and Trish had operated Doubleview Air Conditioning for a number of years and Darren was good friends with Rod, having worked with Rod in 1986. Scarborough Refrigeration and Doubleview Air Conditioning were amalgamated into Scarborough Refrigeration and Air Conditioning Pty Ltd, with a strong emphasis on fridge and freezer service and repair to the commercial industry.
I hear a lot of refrigeration service companies talk about how they deliver great, unrivalled service. Heck, I even say that about SRA. "We offer great service" has now become a cliché that few customers will believe. Why is that?
Well for a start, everybody seems to think they are getting it right but they don’t stop to ask the customer, "Do I give good service?" Consumers are so used to accepting bad service as the norm, that they just don't do anything about it.
This is the SRA difference
Communication - at SRA, if you leave a voice message, we will ring you back. If there is an issue with a job, we will talk with you. It’s as easy as that.
Professionalism - we will take the time to explain the fault or issue with your refrigeration equipment, and we won’t use big words or try to confuse you. We will clearly explain what is going on.
Trust - at SRA we know two things; you don’t want to be ripped-off or overcharged, and if something does go wrong, you want warranty on that work.
Good service isn't rocket science, we look after our customers and our customers look after us