SRA is a Perth Based family company which was established in 1983. Here at SRA we do things a little differently (better) we hand pick our customers, and the type of work we do. we don't simply do work everywhere, and don't try to do everything. We are specialists in commercial fridge repairs, so we choose the people we do work for very carefully. We repair and maintain commercial refrigeration equipment, just like yours. We carry in our vans all the thermostats, motors, fans and all the other tiny bits and pieces to do the job, it is very rare that we don't fix a fault on the spot with the parts in our vans. We are the warranty agent for many interstate and overseas brands. You may be surprised to know that we are often called by other local Perth service companies to be their ‘troubleshooter’ when they get stuck.
Your business relies on Refrigeration to keep your products cold, We realise the seriousness and urgency when something goes wrong. Our factory trained refrigeration mechanics are fully qualified and licensed by Arctick . Our unique and specialist knowledge enables SRA to resolve your problem FAST.
OUR SERVICE IS FORBUSINESS CUSTOMERS ONLY
- 24 hours - 7days BREAKDOWN SERVICE
- Licensed INSURANCE Repairer
- EXPERIENCED REFRIGERATION MECHANICS
- 12 Months Warranty on all new PARTS
- PROMPT FRIENDLY and RELIABLE
- We accept Cash - Cheque - Credit Card
- Call 1300 772 669
SRA is built on solid foundations of professional service and it is these foundations that enable us to expand and grow every year
Scarborough Refrigeration commenced trading in 1983 by Mr Rod Hewitt. Many clients remember Rods dedicated and personalised approach. In those early years Rod installed and serviced all types of refrigeration equipment from car air conditioners , house fridges thru to large process factory cool rooms. It was Rods hard and attention to detail that established the foundation for what is today one of Perth 's most well Know and respected refrigeration Service Companies.
Darren and Trish Dwyer purchased Scarborough refrigeration from Rod on the first of July 2000 , which coincided with the implementation of the GST. Darren and Trish had operated Doubleview Airconditioning for a number of years and Darren was good friends with Rod , having worked with Rod in 1986. Scarborough Refrigeration and Doubleview Airconditioning were amalgamated into Scarborough Refrigeration and Airconditioning Pty Ltd . With a strong emphasis on service and repair to the commercial industry.
I hear a lot of service companies talk about how they deliver great, unrivalled service. Heck i say that about SRA . "We offer Great service" has now become a cliche' that few customers will believe . Why is that ?
well for a start everybody thinks they are getting it right , and nobody stops and asks the customer the direct question "Do i give good service ?" . The second point is that consumers are so used to accepting bad service as the norm that they just don't do anything about it.
This is the SRA difference
1. COMMUNICATION. - at SRA, if you leave a voice message .. WE WILL RING YOU BACK , if there is an issue with a job WE WILL TALK WITH YOU. its as easy as that
2. Professionalism - we will take the time to explain the fault or issue with your equipment, we wont use big words or confuse you , we will explain clearly what is going on .
3. Trust - at SRA we know two things YOU dont want to be ripped-off or overcharged , and secondly if something does go wrong you want warranty on that work
Good service isn't rocket science, We look after our customers and our customers will look after us